Chapter 1 Data, Information, Knowledge, and Wisdom
by Gene
Bellinger, Durval Castro,
Anthony Mills
There is probably no segment of activity in the world attracting
as much attention at present as that of knowledge management.
Yet as I entered this arena of activity I quickly found there
didn't seem to be a wealth of sources that seemed to make sense
in terms of defining what knowledge actually was, and how was
it differentiated from data, information, and wisdom. What follows
is the current level of understanding I have been able to piece
together regarding data, information, knowledge, and wisdom. I
figured to understand one of them I had to understand all of them.
According to Russell Ackoff, a systems theorist and professor
of organizational change, the content of the human mind can be
classified into five categories:
- Data: symbols
- Information: data that are processed to be useful;
provides answers to "who", "what", "where",
and "when" questions
- Knowledge: application of data and information; answers
"how" questions
- Understanding: appreciation of "why"
- Wisdom: evaluated understanding.
http://www.systems-thinking.org/dikw/dikw.htm
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